Returns & Exchanges
At Linenspa, we want you to love your sleep experience, which is why we offer a 30-day trial period on all products purchased directly from our site. If you are not completely satisfied with your comfort, our team is here to assist with hassle-free returns and exchanges.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and zip code to start the process.
- 2.Receive Authorization
Our customer service team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label.
- 3.Package Your Items
Securely pack your items in their original packaging or a similarly sized box, ensuring the RMA number is clearly visible on the outside.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.